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Kinns Medical Assistant Chapter 8 Answer Key agreement in which specific promises are made for a consideration, drugs categorized as potentially dangerous or addictive, body formed and authorized by state law to act as a single entity, establishing qualifications for organizations or licensed professionals, any offense committed or omitted in violation of a public law, making false and malicious statements about a person, information transmitted between or among organizations, legal basis for informed consent or denial of treatment, patient names someone to make medical decisions if the patient cannot, codes and formates used to exchange medical data, standard of behavior that goes beyond legal considerations, contract clearly stated in written or spoken words, crime punishable by state or federal imprisonment for more than one year, deceitful practices to deprive someone of his or her rights, three or more physicians share collective income and expenses, permission that is understood through patient actions, conduct of the parties creates the contract, patient's right to make an informed decision about treatment, a rule recognized as binding or enforced by a controlling authority, an employee is considered to act as the agent of the employer, one person being responsible for another's actions, publishing damaging words or pictures that will injure someone's reputation, lawsuit against a physician for errors in diagnosis or treatment, crime punishable by fines or imprisonment for 1 year or less, values that serve as a basis for ethical conduct, health-care practitioner fails to exercise ordinary care, resulting in patient injury, HIPAA-compliant communication of patient rights, Two or more physicians practicing together, based on a legal contract, privacy protection designed not to interfere with access to or quality of health care, individually identifiable health information transmitted or stored electronically, individuals bring civil actions on behalf of the government for false medical claims, the physician's fault is completely obvious, employer is responsible for an employee's action or inaction, specifies how electronic patient information is protected, speaking damaging words to negatively influence others against someone, a physician practices alone and assumes all benefits and liabilities, written court order requiring a person's presence in court, court order to produce specific documents, requires a person to provide testimony in court, a civil wrong committed against a person or property, sharing PHI without specific consent for payment or normal operations, legal document specifying an anatomical gift when a person dies, movement of information within an organization, contract or situation that is not legally enforceable, records and calculates total charges and payments for the day, area where patients enter the office, sign in, and are greeted, patient writes his or her name on a form in the registration area, encounter form; lists charges and services for a patient's visit, insurer pays for services received by 1 party but provided by another party, areas in a medical practice where patients receive care, performs tests on blood and other body fluids, final tasks performed before a patient leaves, such as arranging consults, use the telephone in private areas to avoid being overheard, forbids discrimination based on physical or mental handicaps, written consent allowing insurance company to pay the practitioner directly, set amount of money the patient must pay at every visit, a piece of equipment that is used indefinitely, an object that is used, then must be replaced, person seeking health care uses another person's name or insurance, agency of the federal government responsible for safety in the workplace, list of items and quantity of each shipped, set amount of cash kept for incidental office expenses, employee who greets people and checks them in, requires businesses to have written programs to detect identity theft, practice or behavior not in line with sound medical practices, amount of information that can be sent with a single instrument, computer chip that interprets and executes programs, instructions per second that a CPU can process, provides details about a fax transmission, blinking line or cube on a computer screen, collection of records created and stored on a computer, computer maintenance utility; frees up space on a hard drive, program that arranges files to occupy contiguous storage locations, impact printer that places tiny dots next to one another, transmissions that are physically moved from one location to another, Any information stored on a computer storage device, protects a computer network from unauthorized access, a readable paper copy or printout of information, the physical components of a computer system, such as the monitor, pictorial image on a computer screen that identifies a menu choice, nonimpact printer that forms characters using tiny drops of ink, groups of instructions from installed programming, high-quality printer; uses technology similar to that of a photocopier, specifies when equipment will be cleaned, checked, and repaired, roll of film imprinted with information on a reduced scale, device used to transfer information through telephone lines, more than one medium, such as graphics, sound, and text, running two or more software programs simultaneously, small, portable laptop computer designed for wireless communication, technology that scans and identifies printed characters, permanent memory of a computer; can be read but not changed, optical device that converts printed matter into digital format, program that changes the monitor display to prevent burn-in, program or set of instructions that tells a computer what to do, mobile computer that operates with a digital pen or fingertip, small, flat pointing device that positions a cursor on the screen, type of monitor that acts as an intake device, vertical housing for the system unit of a personal computer, pointing device in which a ball is rolled to move a cursor on a computer screen, Trying to identify and fix a problem without calling a service supplier, contract that specifies free service and replacement of parts for a specified time, unauthorized services added to your telephone bill, unauthorized change of telephone service providers, deciding how to route a telephone call and what action is necessary, specifies who is responsible for various types of calls, call that connects several people in different locations, booking an appointment weeks or months in advance, list of topics discussed at a meeting in order of presentation, two or more patients are scheduled for the same appointment slot, substitute physician hired to see patients while the regular physician is away, report of what was discussed and decided at a meeting, similar to the wave system, but patients arrive at intervals throughout the hour, patient who does not cancel and does not show up for an appointment, patients are seen on a first-come, first served basis, scheduling more patient appointments than can reasonably be seen, assumes a steady stream of patients at regular intervals, leaving large, unused gaps in the physician's schedule, patient who arrives at the office without an appointment, all appointments are scheduled at the beginning of the hour, files are arranged in alphabetical order, last name first, file for a patient who has died or moved away, files kept on rolling shelves that are stacked when not in use, filed in two or more places with each place noted in the file, insert used to identify a group of file folders, file of a patient not seen by the medical practice in a given time period, naming of a file placed in an established order, horizontal filing cabinet; files are arranged with sides facing out, group of two or three numbers in the middle of a patient number, organizes files by numbers assigned to a name, instead of by name, marker used as a placeholder when a file is removed, process for creating, filing, maintaining, and destroying files, How long different types of patient records are kept in the office or stored, tapered rectangular or rounded extension at the top of a file folder, group of two or three numbers used as patient identifiers, one after another in a predictable pattern or sequence, reminder file for keeping track of obligations, part of an individual's name or title used in filing, filing system with a metal frame or bar for hanging file folders, review patient records for completeness and coding correctness, Chief complaint, history, examination, details of problems and complaints, drugs and dosages, assesment, and return, Recording information in the medical record, electronic medical records available to providers outside the medical office, electronic medical records not available to providers outside the medical office, Individual identifiable health information, information that easily reveals patient identity, signed by patient; understanding treatment; outcomes; side effects, describes a patient who does not follow medical advice, data from the physician's examination and from test results, documentation of a patient's medical history, objective factor that can be seen, felt, or measured, data from the patient describing symptoms, condition felt by the patient; cannot be seen, or measured by the physician, transforming spoken notes into accurate written form, giving PHI to another party, with patient consent, licensed to order prescription medications, federally restricted drug or drug product, evaluating a patient at the request of another health care professional, electronically transmitting prescriptions directly to a pharmacy, sets standards of approval for all new drugs, positive incentives for physicians to use e-prescribing, formal request for the purchase of equipment or supplies, reviewing past due accounts by age from the first billing date, the most the payer will pay any provider for a procedure, billing for the difference between a usual fee and the allowed charge, policyholder whose birthday is first in the year is the primary payer, HMO prepays an annual set fee per patient to a physician, Centers for Medicare and Medicaid Services, handles Medicare and Medicaid insurance claims, covers expenses of dependents of disabled veterans, original record of charges for services performed for a patient, filed by people against a company that allegedly wronged all of them, translates nonstandard medical billing formats into EDI format, fixed percent of covered charges paid by insured after meeting a deductible, extension of time to pay for services, which are provided on trust, balance that occurs when patient pays more than is owed, company that provides information about a person's credit worthiness, billing groups of patients every few days to spread billing over the entire month, money paid as compensation for violating legal rights, fixed amount the insured must pay yearly before the insurer begins covering expenses, medical procedure that is not required to sustain life, transmitting electronic medical insurance claims from providers to payers, expense not covered by an insurance policy, health plan that repays policyholders for costs of health care, list of common services, procedures, and charges, insurance plan's list of approved prescription medications, provides specific services to individuals enrolled in the plan, covers injuries caused by the insured or on the insured's property, total sum a health plan will pay over a patient's lifetime, health cost assistance program for low-income, blind, and disabled patients, national health insurance program for Americans age 65 and older, plans that provide Medicare beneficiaries with coverage choices, private insurance that reduces the gap in Medicare coverage, account open to charges made occasionally as needed, payment made that is more than the amount billed, physicians who enroll in managed care plans, contacting the insurance plan to see if a procedure is covered, a network of providers perform services for plan members, the basic annual cost of health care insurance, money paid as punishment for intentionally breaking the law, authorization to have specialized services performed by another practice, another term for "explanation of benefits", people who move without leaving forwarding information, courteous reminder to a patient that a payment is due, time limit on when a collection suit can be filed, provides health care benefits for dependents of military personnel, agreement stating the service to be provided and the fee for the service, HIPAA Health Care Claim or Equivalent Encounter Information, diagnoses listed in alphabetic order in the ICD-9-CM, the patient's primary reason for seeking care, analysis of the connection between diagnostic and procedural information, finding, correcting, and preventing illegal medical office practices, list of abbreviations, punctuation, symbols, typefaces, and instructional notes, notation "See" or "See also" after the main term in the ICD-9, the condition for which the patient is receiving care, alphanumeric code used to communicate a diagnosis to a third-party payer, ICD-9 code that identifies external causes of injuries and illnesses, code set based on a system maintained by the World Health Organization, diagnosis listed as the primary reason for a patient's visit, diagnosis listed as the primary reason for patient hospitalization, diagnoses listed in numeric order in the ICD-9-CM, ICD-9 code that identifies encounters for reasons other than illness or injury, divisions of ICD-10 named for a body system or disease type, subsets of categories in the tabular index; up to 7 characters, International Classification of Diseases, 10th ed, Clinical Modification, subdivisions of chapters in the alphabetic index of ICD-10, works with WHO to coordinate codes for disease classification, only reported in addition to a primary code, CPT code that includes more than one procedure, similar care being provided by more than one physician, care provided at the request of another health care provider, care provided to unstable, critically ill patients, HIPAA-required code set for physician procedures, insurance carrier bases reimbursement on a lower code level, describe time, effort, skill, and locations; diagnose conditions and plan TX, patient has been seen by the physician within 3 years, period for follow-up care that is included in the procedure payment, codes that cover supplies such as sterile trays and drugs, 2-digit alphanumeric code assigned in addition to the 5-digit CPT code, patient that has not been seen by the physician within the last 3 years, organ- or disease-oriented lab tests; frequently ordered together, codes that represent medical procedures, such as surgery, listing services or procedures separately instead of using a bundled code, choosing a higher-level code to achieve higher reimbursement, identifies the geographic area and bank on which a check is drawn, the systematic recording of business transactions, issued from the bank's account and signed by a bank representative, bank check that allows a depositor to withdraw from his own account only, depends on the employee for financial support, sign the back of a check with proper identification, Social Security and Medicare taxes withheld from employee paychecks, employer pays a percent of income for unemployment compensation, total amount of income earned before deductions, recording services provided, fees, and payments in the daily journal, negotiable only for a specific amount or a limited time, guaranteed payment purchased in cash, plus a small fee to the vendor, legally transferable from one person to another, gives a person the legal right to handle financial matters for another, taxes withheld by some states and filed with FUTA taxes, accounts used to pay taxes to appropriate government agencies, check made out to the patient rather than the practice, watching for changes in spending to help control expenses, pre-printed checks in denominations of $10, $20, $50, and $100, business checks with stubs for record keeping, list of meeting topics in the order they will be addressed, predicted expenses and revenues to operate for a given time period, how authority is passed through an organization, synopsis of policies, procedures, and expectations for employees, provides instructions for employees if exposure occurs, certifies U.S. citizenship, legal alien, or legal authorization to work, formal procedure to address employee dissatisfaction, required when an adverse outcome with risk of liability occurs, ways to handle hazardous substances if a spill occurs, caregiver(not a physician), licensed to diagnose and treat patients, model showing a company's supervisory structure, incorporated into an organization's philosophy or mission, ensuring that services meet or exceed requirements and standards, plan to prevent negative outcomes and minimize risk exposure, third party assists in resolving a disagreement, states an employee's gross yearly income and taxes withheld, states the number of deductions an employee wishes to claim, experiential learning that gives students practical experiences, contract between a school and externship site, school representative who schedules, monitors and facilitates, groups at risk for coercion and exploitation, critique that gives feedback to improve a person's performance, highlights a person's strengths and accomplishments, contacting relatives and friends about an available job in your field, resume, reference letters, and other documents of interest to an employer, recommendation for employment from a facility or preceptor. 0000005828 00000 n ��(�64Y�}�ZA&Ws����{x��S:��^H����T�$���Rk_�5�K�:���M�ŭ«v�o�O�)�c2����:���p��%�r���I�'*)=��@#�o��.�a@���he� 9�����Dx]��2�Z@e ��ZY��ϠK���{Fv�F����YJ��l�l�=�.�������F�/-. Key Terms for All Chapters we study in this book, official authorization or approval of a program, American Association of Medical Assistants, Clinical Laboratory Improvement Amendments of 1988, soiled or stained; no longer clean or sterile, education or training you receive after you begin working, acquisition of training in a variety of tasks and skills, practical work experience with a student at a healthcare facility, Health Insurance Portability and Accountability Act, healthcare business that delivers cost-effective health care, National Association for Health Professionals, Occupational Safety and Health Administration, skills gained for personal development and career advancement, Granting of a title or license by a board that gives permission to practice in a chosen profession, document that summarizes one's employment and educational history, giving and receiving accurate information, time off given back for working extra without pay, learning, retaining, and processing information, credits earned for approved educational offerings, working with others in the best interest of completing the job, purposeful judgment resulting from analysis and evaluation, variety of human social structures and belief systems, computerized system of patient's medical record, specific technical and operational proficiencies, adhering to appropriate code of law and ethics; honesty, coming to an appropriate conclusion and acting accordingly, understanding gained through study and experience, planning and coordinating information and tasks in an orderly manner, continuing in spite of difficulty; overcoming obstacles; tenacity, sorting and dealing with matters in order of urgency, member of a vocation requiring specialized educational training, exhibiting traits or features associated with a profession, personal attributes that enhance a person's job performance, utilizing time in an effective manner to accomplish results, offering feedback or asking questions during communication, imposing one's position on others or trying to manipulate them, being firm; standing up for oneself; shows respect for others, nonverbal communication, such as facial expressions or posture, physical or psychological space that indicates the limit of appropriate behavior, the end result of prolonged periods of stress without relief, position that indicates not being totally receptive to what is being said, evidence that a message was received and understood, Maslow's statement that unsatisfied needs must be met before higher needs, system of caring for terminally ill patients and their families, attitudes, qualities, and abilities for interacting with others, position that indicates receptiveness and friendliness, hearing what a person has to say without responding, area within which another person's physical presence is felt as an intrusion, learning to make informed decisions about goods and services, deterioration of mental faculties from organic disease of the brain, providing the patient with the details of the information being taught, teaching a patient a skill the patient observe and imitate, teaching that includes demonstrations of techniques, the system of everyday values and principles an office has adopted, technique is described and demonstrated; patient repeats the demo, performing a diagnostic test on a person who is free of symptoms, describing the physical sensations a patient may have during a procedure, actions people can take to decrease their chance of getting certain diseases, health-care professional stops patient care without providing a qualified substitute, choosing a person outside the court system to decide a dispute, the open threat of bodily harm to another person, document giving permission for treatment or release of information, Any action that causes bodily harm to another person, Ethical issues that arise related to medical advances, failing to comply with the terms of a valid contract, law that involves crimes against the person.

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